OMNITRACKER Certified Master Program

100% competence assurance

Omnitracker for professionals
Official certification by vendor

OMNITRACKER for professionals

Omnitracker for professionals
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OMNITRACKER for professionals

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OMNITRACKER BPMN

From process digitalization to execution with OMNITRACKER BPMN!

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OMNITRACKER for professionals

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OMNINET Champion of the Service Desk
OMNITRACKER «Best Overall Value» award

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OMNITRACKER makes your company

Service Management (ITSM) based on OMNITRACKER empowers your organization with OMNITRACKER as Business Process platform!

OMNINET® Russia and CIS

Russian subsidiary of the leading provider of software solutions
Russian subsidiary of the leading provider of software solutions
for automated IT services based on the recommendations of ITIL in Europe. The OMNINET GmbH company was founded in 1993 in Germany; it has offices in Vienna, Brussels, the Hague and Bern. Since 2007, OMNINET has been actively developing its business in Russia and CIS countries. OMNINET customers include ОМК-IT, Insurance company Ugoria, T Plus, Insurance company Allianz, Lenta, MOEX, Yum! (KFC, Pizza Hut), ROLF, AlfaStrachivanie, Renaissance Insurance, Bank «Sankt-Peterburg», Sportmaster, Lenenergo, SOCAR (Georgia), Azercell Telecom (AZ), Bank Standard (AZ), Kazakhmys Corporation and KAZ Minerals (KZ) and many others.

OMNITRACKER®

professional management system for technical support
OMNITRACKER® is a professional business process automation platform. OMNITRACKER is useful in a number of areas; it can be adapted to the customer's requirements and business processes quickly, easily and cost-effectively. The strategy of OMNITRACKER focuses on understanding and optimizing systems and corresponding business processes.

Seminars & Certifications

OMNITRACKER Administrator

Module OMNITRACKER Basic Administration

Requirements: 

  • fundamental understanding of relational database system 
  • fundamental understanding of three-tier application
  • basic knowledge of XML
  • basic knowledge of IIS

OMNITRACKER Certified Professional

Module OMNITRACKER Advanced Administration

Requirements: 

  • fundamental understanding of relational database system
  • fundamental understanding of three-tier application
  • OMNITRACKER Basic Administration

Module OMNITRACKER Reporting

Requirements:  

  • fundamental understanding of relational database system
  • basic knowledge of SQL
  • fundamental understanding of three-tier application
  • OMNITRACKER Advanced Administration

 

Please note:

Duration: 5 daysPrice for 5-day seminar “OMNITRACKER Basic Administration + Advanced Administration + Reporting”: 76 000 rub. (incl. VAT)

OMNITRACKER Certified Master

Module OMNITRACKER Automation Interface

Duration day(s): 4

Price (incl. VAT): 47 000 rub.

Requirements: 

  • OMNITRACKER Advanced Administration
  • programming experience
  • fundamental understanding of object-oriented programming

OMNITRACKER Certified Architect

Module Process-Manager – OMNITRACKER IT Service Management Center

Duration day(s): 3

Price (incl. VAT): 39 000 rub.

Requirements: 

  • OMNITRACKER Basic Administration
  • fundamental understanding of ITIL

Schedule

OMNITRACKER Basic Administration

12-16 November 2018

OMNITRACKER Advanced Administration

12-16 November 2018

OMNITRACKER Reporting

12-16 November 2018

OMNITRACKER Automation Interface

26-29 November 2018

OMNITRACKER IT Service Management Center

To be defined

All dates are tentative and subject to change.

Please, turn your attention to Requirements given in every seminar description.

Hint: to get the most out of the seminars it is advisable to complete trainings ITIL Foundation®

OMNITRACKER® Version 10 Certified Specialists

Antonov Sergey

Leading system engineer

Voronova Veronika

System engineer

Panina Anna

Expert

Ilyushin Alexander

Analyst-Consultant
.

Molokanov Yevgeniy

IT-services management processes Chief Specialist

Leonteva Natalia

Users Support Center Specialist

Kashirin Andrey

IT consultant

Filippenko Sergey

IT consultant

Andrejko Andrej

Project manager

Cherkasova Irina

Business development Manager

Nenashev Grigory

Expert
_

Skryabin Andrey

Chief expert

Khrulev Stepan

Technical expert

Kibalnik Michail

Leading Engineer-programmer

Karpuhin Egor

Chief Specialist of the analysis and management control and monitoring Support Department banking and information technology

Efremov Pavel

Specialist of databases group

Akulshin Artem

Leading Project Manager

Glinkin Vitaly

Leading specialist of information systems

Zaharov Igor

Software engineer

Karpov Dmitry

Head of technical support department

Kartashev Dmitry

Administrator. Methodology and quality department

Elena Psareva

General Practice manager of technical support

Khruschev Pavel

_

Bashkina Anna

Leading specialist of information systems

Kazaev Alexey

Software & Solutions Developer

Aripov Salavat

Software Developer

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OMNITRACKER® Version 10 Administrator

Suslov Mikhail

Head of Operations department

Belikov Alexey

Senior Specialist of Support and efficiency management

Kulev Dmitry

Head of common technical support section

Stepanyan Gayk

Business development Manager

Plyusnin Alexander

Head of Customer and Application system Support Service

Krupenya Vitaly

Principal Software Engineer

Shatalov Igor

Deputy director of Service center

Alekhina Maria

Leading analyst, Head of OMNITRACKER Center of competence

Shushkovskaya Elena

Technical expert

Mihin Andrey

Leading expert on software development

Guskov Artem

Support manager

Shcherbenev Alexey

-

Alexeev Vyacheslav

Business development Manager

Ibragimov Baglan

Senior Specialist - IT service management processes

Ushakov Sergey

Head of the first line of technical support

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Contacts

+7 495 775 73 15
omninet@omninet.ru
12, Trubnaya street, Moscow
10:00 - 19:00 (Mo - Fr)
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